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Dispatch Accounts Coordinator

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Automotive, Transportantion
Ontario
Posted 2 weeks ago

Located in: Etobicoke, ON





Daily Job Duties






  • Dispatch and provide sound direction and support to drivers




  • Dispatch drivers and ensure deliveries are picked up and dropped off on time




  • Coordinate and schedule back hauls and report on delayed status and new loads




  • Follow up with clients on late deliveries, emails and customer enquiries over the phone and in person




  • Provide a high level of customer service to clients




  • Main contact person for drivers 




  • Maintain driver phone logs, driving logs, gas receipts




  • Negotiate rates with custom brokers as needed




  • Set up delivery routes for efficiency





Job Requirements






  • Experience working in the transportation industry




  • Ability to work independently with minimal supervision




  • Previous experience working with drivers performing dispatching duties




  • Ability to provide excellent customer service at all times




  • Strong customer service skills




  • Ability to read GPS accurately




  • Proficient computer skills using MS Office software


Job Features

Job Category

Full-time

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