Dispatcher

Located in: Mississauga, ON

Daily Job Duties

• Dispatch and provide sound direction and support to drivers





• Responsible for dispatching drivers and ensuring deliveries are picked up and dropped off on time





• Coordinate and schedule back hauls and report on delayed status and new loads





• Inform brokers and freight forwarding providers of rates and services offered





• Provide a high level of customer service to clients





• First point of contact for drivers 





• Maintain driver phone logs, driving logs, gas receipts





• Interact with brokerage/freight forwarding companies to negotiate pricing rates as





• Assist and set up delivery routes for efficiency

Job Requirements

• Previous experience working in the logistics/transportation industry (pre-requisite)





• Ability to work independently with minimal supervision





• Hands on experience working with drivers performing dispatching duties





• Ability to provide excellent customer service at all times





• Strong customer service skills





• Familiarity with different Canadian regions





• Knowledge of MS Office and other transportation software an asset